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Privacy Policy

Privacy Policy (Australia)

Last updated: 7th February 2026

Saint Savin is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

1. What Is Personal Information

“Personal information” has the meaning given under the Privacy Act and includes information or opinions that identify you or could reasonably identify you.

2. Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment providers — we do not store credit card information)

  • Order and purchase history

  • IP address, browser type, device information

  • Any information you voluntarily provide when contacting us or subscribing to our marketing communications

We only collect personal information reasonably necessary for our business activities.

3. How We Collect Personal Information

We collect personal information when you:

  • Visit or browse our website

  • Place an order

  • Contact us via email or social media

  • Subscribe to our mailing list

  • Participate in promotions, giveaways, or surveys

Where reasonable and practicable, we collect personal information directly from you.

4. How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfil orders

  • Communicate with you about purchases, enquiries, or customer support

  • Provide marketing communications (where you have consented)

  • Improve our products, services, and website functionality

  • Conduct analytics and business insights

  • Comply with legal and regulatory obligations

We will not use your personal information for purposes unrelated to our business activities without your consent, unless required or authorised by law.

5. Disclosure of Personal Information

We may disclose your personal information to trusted third parties, including:

  • Payment processing providers

  • Shipping and fulfilment partners

  • Website hosting and e-commerce platforms

  • Marketing and analytics providers

  • Professional advisers where required

We take reasonable steps to ensure third parties handle your information in accordance with Australian privacy laws.

6. Overseas Disclosure

Some third-party service providers we use may store or process data overseas. Where this occurs, we take reasonable steps to ensure your personal information is protected in a manner consistent with the Australian Privacy Principles.

7. Cookies and Analytics

We use cookies and similar technologies to enhance user experience and analyse website traffic. You can disable cookies via your browser settings, however this may affect website functionality.

8. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and accessed only where necessary.

9. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, incomplete, or misleading.

Requests can be made by contacting us using the details below. We may need to verify your identity before processing your request.

10. Marketing Communications

You may opt out of receiving marketing communications from us at any time by using the unsubscribe link or contacting us directly. Opting out will not affect transactional communications related to your orders.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us using the details below. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised date.

13. Contact Us

For privacy enquiries, access requests, or complaints, please contact:

Saint Savin
saintsavineyewear@gmail.com

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