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Terms & Conditions
Terms & Conditions

Last updated: 10/2/26

Welcome to Saint Savin Eyewear. By accessing or using our website [your website URL], you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

1. General

These Terms & Conditions apply to all users of this website, including browsers, customers, and contributors of content. We reserve the right to update or replace any part of these Terms at any time. Continued use of the website following changes constitutes acceptance.

2. Products & Services

We take reasonable care to ensure product descriptions, images, and pricing are accurate. However:

  • Colours and finishes may vary slightly due to lighting and screen differences

  • We reserve the right to modify or discontinue products at any time without notice

  • All products are subject to availability

3. Pricing & Payment

  • All prices are listed in AUD unless stated otherwise

  • Prices may change without notice

  • Payment must be received in full before orders are processed

  • We accept payment through secure third-party payment providers

We do not store credit card details.

4. Orders

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, or stock issues. If your order is cancelled after payment, you will receive a full refund.

5. Shipping

Shipping times are estimates only and may vary due to factors outside our control. We are not responsible for delays caused by postal services, customs, or courier providers.

Once an order has been dispatched, responsibility passes to the customer.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy, available on a separate page. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Saint Savin and may not be reproduced, distributed, or used without written permission.

8. Limitation of Liability

To the extent permitted by law, [Your Business Name] is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Nothing in these Terms limits your rights under the Australian Consumer Law.

9. Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of Australian courts.

10. Contact

For questions regarding these Terms & Conditions, please contact:

Email: saintsavineyewear@gmail.com
Business Name: Saint Savin

Refund Policy

Last updated: 10/2/26

At Saint Savin, we comply fully with the Australian Consumer Law (ACL).

1. Change of Mind

We do not offer refunds or exchanges for change of mind, including incorrect selection, personal preference, or sale items, unless otherwise stated.

2. Faulty or Incorrect Items

You are entitled to a refund, replacement, or repair if the product:

  • Is faulty or defective

  • Is significantly different from its description

  • Arrives damaged

  • Is not fit for its intended purpose

This applies even if the item was purchased on sale.

3. Minor Faults

If a product has a minor fault, we may offer a repair, replacement, or refund at our discretion, in line with the Australian Consumer Law.

4. Return Process

To request a return or refund, please contact us at saintsavineyewear@gmail.com within 14 days of receiving your order and include:

  • Your order number

  • A description of the issue

  • Clear photos if applicable

We will provide return instructions once your request is reviewed.

5. Return Shipping

  • If the item is faulty or incorrect, return shipping costs will be covered by us

  • If a return is approved for another reason, return shipping costs are the responsibility of the customer

6. Refund Timeframes

Once a return is approved and received, refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.

7. Non-Returnable Items

For hygiene and safety reasons, we may not accept returns on certain items unless faulty. This will be clearly stated on the product page where applicable.

8. Contact

For all refund or return enquiries, please contact:

saintsavineyewear@gmail.com
Saint Savin

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